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SERVICE UPDATE: Due to the current situation surrounding COVID-19 the Brighton Centre, including our onsite Box Office, is currently closed. Please read our service update (available here) which includes information around what services are and are not available during this time, how best to contact us and the latest news on venue and event statuses.

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COVID-19

The Brighton Centre is closed until further notice including our information telephone line (01273 290131) and our onsite Box Office. If you have a general enquiry, please email us on brightoncentre@brighton-hove.gov.uk.

VACCINE CENTRE

The Brighton Centre is currently being used by the NHS to facilitate the local vaccination programme. However, as the venue itself, we are unfortunately unable to assist with enquiries about the vaccine programme as we are not directly involved in this process. There is information available about the programme here: https://www.sussexcommunity.nhs.uk/news/covid-19-vaccinations-brighton-centre/213610

If you would like to know more about the vaccination programme in Sussex, including answers to common questions and links to a number of helpful leaflets, please visit: https://www.sussexhealthandcare.uk/keepsussexsafe/sussex-covid-19-vaccination-programme/  

 

HOW TO CONTACT THE VENUE DURING THIS TIME

If you have a general enquiry relating to the venue or an event being held (although not the vaccine centre), please email us on brightoncentre@brighton-hove.gov.uk as this is the best way to keep in touch. Email enquiries are being answered during our standard opening hours, Monday to Saturday 10am – 4pm (closed Sunday’s and Bank Holidays). Please bear in mind our staff are all working remotely.

If you have an accessible booking enquiry, need support with an access requirement or do not have access to email please call 01273 292695 and leave a voicemail. To help us deal with your enquiry as efficiently as possible, please include in your message a brief description of your enquiry, your name and a contact telephone number, and a member of our team will call you back as soon as possible. 

Please note that our Changing Places Facility is also closed at this time.

 

IF YOU HAVE A TICKET FOR A FORTHCOMING EVENT

Ticket holders will be notified via email (please keep an eye on your junk folders, just in case) from their point of purchase about any re-scheduling. All tickets will be valid for any re-scheduled dates and customers will not need to take any action, so hold onto your original tickets and we'll look forward to seeing you on the new date. 

If an event is cancelled, ticket holders will be notified and automatically refunded.

If you are unable to attend a re-schedule date please contact your point of purchase to discuss your options.

If you are enquiring about the status of your tickets and purchased via Ticketmaster please reach out to them directly via their help desk: https://help.ticketmaster.co.uk/hc/en-us

EVENTS PROGRAMME

We continue to work closely with our event partners to try and find suitable options for re-scheduling into the future and will continue to keep our website updated. For the latest status on our events programme, please click here.

If you’re enquiring about an event that isn’t yet showing an update, this indicates that we have not yet received one from the event promoter. We are unable to answer questions about individual event statuses but will keep this page updated with details on any affected events as information becomes available. We appreciate that this may be frustrating for customers and apologise for any inconvenience caused. As soon as we do have additional information, it will be shared.


We ask you kindly to bear with us during this extremely busy and ever-changing time for our team. The Brighton Centre wish to thank all our customers, clients and staff for their continued co-operation and understanding during this unprecedented situation and offer our apologies for any inconvenience caused. Please keep well.

For the latest information on COVID-19 please visit: www.gov.uk/coronavirus 

Last updated: Thursday 28th January 2021 at 4pm